CUSTOMER ECOMMERCE PORTAL
Give your customers the online experience they expect – and grow your business with 24/7 sales
Offer your customers a simple, professional online ordering experience without the hassle of building your own platform. .
- Brandable off-the-shelf solution
- Built for drinks wholesalers
- Boost sales and deliver a seamless experience
TRUSTED BY LEADING WHOLESALERS
Make it easy for customers to order online
Sometimes customers love the personal touch – but they also love convenience and a choice in how they place their orders.
With Gaina’s eCommerce portal, customers can order whenever it suits them: no phone calls, no emails and no delays. Simple navigation and a mobile-friendly design makes it easy for your customers to order more, more often.
Promotions targeted by account help you to market strategically to your customers and a the opportunity to view transaction history and invoices online frees up your team’s time in dealing with admin queries.
Deploy quickly
Skip the headaches of custom development. Our portal is ready to go with minimal set up, so you can be live and trading quickly, with your own, affordable, fully-branded site.
Benefit from industry expertise
All our systems are designed specifically for the drinks industry, by people who understand your challenges. We know what your customers expect and what your sales teams need.
Integrate seamlessly
Our Customer Portal integrates easily with other Gaina systems to ensure you have a single source of truth. Unlock benefits through joined-up data and streamlined operations.
“We can now easily locate and track products coming in and out of our warehouse – even with an average stock holding of over 30,000 cases of wine.”
Operations Manager, Cassidy Wines
24/7 Online Ordering
Enable your customers to place orders whenever it suits them. No phone calls, no emails, no delays.
- No down-time
- Simple navigation and mobile-friendly design
- Customer choice – complements your existing channels
Tailored Promotions
Drive repeat business, build loyalty and boost your margins by offering tailored promotions.
- Set up targeted promotions using customer data and buying history
- Show the most relevant offers to each customer
- Offer differential pricing and discounts based on the customer’s needs
Online Accounts
Customers can access their transaction history and invoices online at any time. It saves you time, reduces admin queries and gives customers the self-service experience they expect.
- Allow customers to view all past transactions
- Make invoices available for online viewing and download
- Reduce admin queries with 24/7 access for customers to their online account
Customer Insights
Get valuable analytics on customer behaviour, preferences and order patterns. Use real-world data to refine your sales strategies and marketing campaigns.
- Understand your customers’ buying behaviour by seeing ordering patterns, gaps and trends
- Benefit from analytics to help you develop your targeted promotions and drive Sales conversations
- Identify potential issues and early warning signs when a customer’s orders are declining
More than just a website – it’s a way to grow your business
Our Customer E-commerce Portal isn’t just about offering online ordering. It’s a powerful tool to deepen customer relationships, improve Sales conversations, understand buying behaviour, and build a stronger, more efficient business.
Why Gaina?
35+ years of drinks experience
Our team has over three decades of drinks industry experience and knowledge.
Total flexibility
Our dedicated software developers can modify the platform to suit your needs.
Industry experts
We’ll answer any questions you have and keep you up to date with industry trends, regulations & news.
Ready to Serve Your Customers Better?
Book a meeting today and find out how quickly you can offer 24/7 online ordering, drive sales growth and reduce costs.
- 35+ years of drinks industry experience
- Ecosystem of powerful tools
- Purpose-built for drinks wholesale